Cancellation/Refund Policy

Thank you for shopping at PDF Markets. Please read this policy carefully before making a purchase.

1. Cancellation Policy

Once a purchase is made on PDF Markets, it cannot be canceled or modified. We immediately process orders to ensure our customers receive their digital products as quickly as possible. Therefore, please review your order carefully before completing the purchase.

2. Refund Policy

PDF Markets offers refunds only in limited circumstances outlined below:

Defective or Damaged Products: If you receive a defective or damaged digital product, please contact us within 5 days of receiving the product. We may require evidence of the defect or damage, such as photographs or detailed descriptions.
Non-Delivery of Products: If you do not receive your digital product within 2 days of the expected delivery date, please contact us. We will investigate the issue and, if appropriate, provide a refund.
Unauthorized Transactions: If you believe that an unauthorized transaction has been made using your payment method, please contact us immediately. We will work with you to investigate and resolve the issue.

3. How to Request a Refund

To request a refund, please contact our customer support team at saznetwork1@gmail.com. Please include your order number and the reason for the refund request. We will review your request and respond as soon as possible.

4. Refund Process

If your refund request is approved, we will process the refund to the original payment method used for the purchase. Refunds may take 3 days to appear in your account, depending on your payment provider.

5. Contact Us

If you have any questions about our cancellation or refund policy, please contact us at saznetwork1@gmail.com or visit our website at PDF Markets. Our customer support team is available to assist you.

By making a purchase on PDF Markets, you agree to abide by this cancellation and refund policy. If you do not agree with this policy, please do not make a purchase on our website.